Contact & Leadership
Official Contact Information
Mailing Address
P.O. BOX 2068
KEAAU, HI 96749
Phone
917-781-6440Important: For emergency situations or immediate threats, contact local law enforcement first at 911.
Leadership
Yvonne Kuhns
Chief Compliance Officer
Oversees administrative compliance monitoring and investigations across all corporate oversight functions.
Wayne McHeegan
Chief Protection Officer for Detainees
Leads oversight of detention conditions and protection of detainee rights.
Privacy & Information Handling
All submitted reports are handled with appropriate confidentiality. We understand that many oversight concerns involve sensitive information and vulnerable individuals.
Information Collection
We collect only information necessary to investigate and address your oversight concern. You are not required to provide personal identifying information beyond what is needed for contact and investigation purposes.
Confidentiality
- • Reports are handled by authorized personnel with appropriate training and security clearances.
- • We limit dissemination of your information to what is necessary for investigation and legal action.
- • We protect reporter identity to the extent permitted by law and investigation requirements.
- • Your information is stored securely and accessed only by authorized personnel.
Best Practices
Avoid including unnecessary personal data beyond what is needed for oversight investigation. Do not submit sensitive information (passwords, financial data, medical records) unless directly relevant to the oversight concern.
Note: Information contained in oversight reports may be subject to public disclosure depending on legal requirements and the nature of the investigation.
How to Submit a Strong Report
Include Key Facts
- ✓ What happened (specific actions, decisions, or conduct)
- ✓ When it happened (specific dates or timeframe)
- ✓ Where it happened (specific locations)
- ✓ Who was involved (names and titles if known)
Provide Documentation
- ✓ Written correspondence or emails
- ✓ Official documents or records
- ✓ Photographs or video evidence
- ✓ Medical or expert reports
Establish Timeline
- ✓ Chronological sequence of events
- ✓ Prior incidents or patterns (if applicable)
- ✓ Escalation or follow-up attempts
- ✓ Resolution attempts and outcomes
Specify Remedy
- ✓ What correction or action you seek
- ✓ How the concern affects you or others
- ✓ Any systemic issues or patterns
- ✓ Relevant policies or laws violated
Send us a Message
Have questions or need clarification? Use this form to contact us.
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Frequently Asked Questions
Do I have to identify myself when submitting a report?
While we encourage you to provide contact information so we can follow up with you, we understand concerns about retaliation. We protect reporter identity to the extent permitted by law.
How long does an investigation take?
Investigation timelines vary based on complexity and the type of concern. Emergency matters are prioritized for rapid response, while standard matters may take several weeks to months. You will be updated on your report status.
What happens after I submit my report?
Your report is logged, assigned a reference number, triaged for urgency, and assigned to an investigator. You will be contacted for any follow-up information needed. A findings report and any corrective actions will be documented.
Can I be retaliated against for submitting a report?
No. Retaliation against anyone for submitting an oversight report is illegal and itself subject to investigation. Report any retaliation attempts directly to us.
What if I don't have evidence to support my concern?
You should provide your best account of what happened. While supporting documentation is helpful, we investigate based on what you report. We may discover additional evidence during our investigation.